{"id":14083,"date":"2023-02-01T17:13:00","date_gmt":"2023-02-01T16:13:00","guid":{"rendered":"https:\/\/www.nexoya.com\/?post_type=help_center&#038;p=14083"},"modified":"2023-11-14T14:25:29","modified_gmt":"2023-11-14T13:25:29","slug":"what-if-something-isnt-working","status":"publish","type":"help_center","link":"https:\/\/www.nexoya.com\/it\/help\/what-if-something-isnt-working\/","title":{"rendered":"What do I do if something isn\u2019t working?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Take a screenshot of the error message (it is important to get the entire URL and window into the screenshot). Send us the screenshot with a short description of when, where, how and what you were doing when the error occurred. This will help us to further make improvements in the <a href=\"https:\/\/www.nexoya.com\/blog\/ai-marketing-tools-that-you-need-to-know\/\">tool<\/a>. Thank you. \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Take a screenshot of the error message (it is important to get the entire URL and window into the screenshot). Send us the screenshot with a short description of when, where, how and what you were doing when the error occurred. This will help us to further make improvements in the tool. Thank you. \ud83d\ude42<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false},"help_category":[],"class_list":["post-14083","help_center","type-help_center","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What do I do if something isn\u2019t working? - Nexoya<\/title>\n<meta name=\"description\" content=\"Send us the screenshot with a short description of when, where, how and what you were doing when the error occurred.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nexoya.com\/it\/help\/what-if-something-isnt-working\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What do I do if something isn\u2019t working?\" \/>\n<meta property=\"og:description\" content=\"Send us the screenshot with a short description of when, where, how and what you were doing when the error occurred.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nexoya.com\/it\/help\/what-if-something-isnt-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Nexoya\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/nexoyacom\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-14T13:25:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@nexoyacom\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/help\\\/what-if-something-isnt-working\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/help\\\/what-if-something-isnt-working\\\/\"},\"author\":{\"name\":\"nexoya\",\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/#\\\/schema\\\/person\\\/f4cca0b81b69e483825ace712bd3467c\"},\"headline\":\"What do I do if something isn\u2019t working?\",\"datePublished\":\"2023-02-01T16:13:00+00:00\",\"dateModified\":\"2023-11-14T13:25:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/help\\\/what-if-something-isnt-working\\\/\"},\"wordCount\":63,\"publisher\":{\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/#organization\"},\"inLanguage\":\"it-IT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/help\\\/what-if-something-isnt-working\\\/\",\"url\":\"https:\\\/\\\/www.nexoya.com\\\/it\\\/help\\\/what-if-something-isnt-working\\\/\",\"name\":\"What do I do if something isn\u2019t working? 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