{"id":10344,"date":"2021-09-16T10:24:28","date_gmt":"2021-09-16T09:24:28","guid":{"rendered":"https:\/\/www.nexoya.com\/?post_type=help_center&#038;p=10344"},"modified":"2023-02-01T14:15:24","modified_gmt":"2023-02-01T13:15:24","slug":"how-to-integrate-facebook-and-instagram-into-nexoya","status":"publish","type":"help_center","link":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/","title":{"rendered":"How to integrate Facebook and Instagram into Nexoya"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Integrating your marketing tools into Nexoya is simple. However, in order for the integration to work seamlessly, there are a few general requirements to be aware of.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">General Prerequisites<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have ad-blockers enabled, please ensure you whitelist<a href=\"http:\/\/app.nexoya.io\"> app.nexoya.io<\/a> and connect.nexoya.io (or simply nexoya.io)<\/li>\n\n\n\n<li>Most browsers support Nexoya, including Google Chrome, Microsoft Edge, and Safari<\/li>\n\n\n\n<li>Ensure you enable pop-ups &#8211; as you connect the tools, a pop-up with access requirements will appear<\/li>\n\n\n\n<li>Ensure your firewall provider has<a href=\"http:\/\/app.nexoya.io\"> app.nexoya.io<\/a> and connect.nexoya.io (or simply nexoya.io) whitelisted, as this may otherwise block access<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa, .wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa[data-kb-block=\"kb-adv-heading_8f7f1a-fa\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa[data-kb-block=\"kb-adv-heading_8f7f1a-fa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_8f7f1a-fa[data-kb-block=\"kb-adv-heading_8f7f1a-fa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_8f7f1a-fa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_8f7f1a-fa\">Facebook Requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are also some specific requirements for Facebook and Instagram:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Instagram page must be a business account<\/li>\n\n\n\n<li>To read Instagram data, the Instagram account must be linked to a Facebook page<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17, .wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17[data-kb-block=\"kb-adv-heading_4d972f-17\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17[data-kb-block=\"kb-adv-heading_4d972f-17\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_4d972f-17[data-kb-block=\"kb-adv-heading_4d972f-17\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_4d972f-17 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_4d972f-17\">Permissions Needed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nexoya requires the following permissions for Facebook:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your Facebook ads and related stats<\/li>\n\n\n\n<li>Show a list of the pages you manage<\/li>\n\n\n\n<li>Access your Page and App insights<\/li>\n\n\n\n<li>Read content posted on the Page<\/li>\n\n\n\n<li>Read user content posted on the page&nbsp;<\/li>\n\n\n\n<li>Create and manage ads for your Page<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7, .wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7[data-kb-block=\"kb-adv-heading_61e5a5-e7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7[data-kb-block=\"kb-adv-heading_61e5a5-e7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_61e5a5-e7[data-kb-block=\"kb-adv-heading_61e5a5-e7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_61e5a5-e7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_61e5a5-e7\">How to remove the Nexoya app<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In order to remove the Nexoya app from Facebook, please follow the below steps. <strong>Please note that by removing the access to Facebook, you will also lose access to the Instagram data.<\/strong><\/p>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-description\"><\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1631783015159\"><strong class=\"schema-how-to-step-name\">In your Facebook settings, click Business Integrations (found on the left hand side of the menu on desktop).<\/strong> <p class=\"schema-how-to-step-text\">You can find the settings option in the top right hand corner, by clicking the downward facing arrow. <\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1631783052292\"><strong class=\"schema-how-to-step-name\">Select the checkbox of the Nexoya app.<\/strong> <p class=\"schema-how-to-step-text\">If you have many integrations, this can be found either by filtering, or searching for &#8218;Nexoya &#8211; marketing analytics&#8216;.<\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1631783064635\"><strong class=\"schema-how-to-step-name\">Click remove, and then confirm once more.<\/strong> <p class=\"schema-how-to-step-text\"><\/p> <\/li><\/ol><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any issues or questions, please contact support@nexoya.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integrating your marketing tools into Nexoya is simple. However, in order for the integration to work seamlessly, there are a few general requirements to be aware of. General Prerequisites Facebook Requirements There are also some specific requirements for Facebook and Instagram: Permissions Needed Nexoya requires the following permissions for Facebook: How to remove the Nexoya [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false},"help_category":[99],"class_list":["post-10344","help_center","type-help_center","status-publish","format-standard","hentry","help_category-how-to"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to integrate Facebook and Instagram into Nexoya - Nexoya<\/title>\n<meta name=\"description\" content=\"ntegrating your marketing tools into Nexoya is simple. 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Securely and without cookies.","email":"hello@nexoya.com","telephone":"+41 43 588 00 42","legalName":"Nexoya Ltd","foundingDate":"2018-07-04","vatID":"CHE-427.024.248","taxID":"CH02030462638","duns":"480249634","leiCode":"5067007N8ZA0T56P1E67","naics":"511210","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}},{"@type":"Person","@id":"https:\/\/www.nexoya.com\/de\/#\/schema\/person\/f4cca0b81b69e483825ace712bd3467c","name":"nexoya","image":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/secure.gravatar.com\/avatar\/72d9b484bbddc617cc03f71878b30f150c69ea8958b316e26e614a14cb286948?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/72d9b484bbddc617cc03f71878b30f150c69ea8958b316e26e614a14cb286948?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/72d9b484bbddc617cc03f71878b30f150c69ea8958b316e26e614a14cb286948?s=96&d=mm&r=g","caption":"nexoya"},"url":"https:\/\/www.nexoya.com\/de\/author\/nexoya\/"},{"@type":"HowTo","@id":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/#howto-1","name":"How to integrate Facebook and Instagram into Nexoya","mainEntityOfPage":{"@id":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/#article"},"description":"","step":[{"@type":"HowToStep","url":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/#how-to-step-1631783015159","name":"In your Facebook settings, click Business Integrations (found on the left hand side of the menu on desktop).","itemListElement":[{"@type":"HowToDirection","text":"You can find the settings option in the top right hand corner, by clicking the downward facing arrow."}]},{"@type":"HowToStep","url":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/#how-to-step-1631783052292","name":"Select the checkbox of the Nexoya app.","itemListElement":[{"@type":"HowToDirection","text":"If you have many integrations, this can be found either by filtering, or searching for 'Nexoya - marketing analytics'."}]},{"@type":"HowToStep","url":"https:\/\/www.nexoya.com\/de\/help\/how-to-integrate-facebook-and-instagram-into-nexoya\/#how-to-step-1631783064635","text":"Click remove, and then confirm once more."}],"inLanguage":"de-DE"}]}},"_links":{"self":[{"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/help_center\/10344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/help_center"}],"about":[{"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/types\/help_center"}],"author":[{"embeddable":true,"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/media?parent=10344"}],"wp:term":[{"taxonomy":"help_category","embeddable":true,"href":"https:\/\/www.nexoya.com\/de\/wp-json\/wp\/v2\/help_category?post=10344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}